LUXEMARK SUPPORT

Order Changes
& Cancellations

Every LUXEMARK piece is prepared with care. Because some orders enter processing soon after they are placed, please contact us as early as possible if you need to update or cancel an order.

Before Fulfillment

We will review change or cancellation requests submitted before an order enters production, packing, or carrier handover.

After Fulfillment Begins

Once an order has entered production, been packed, or handed to the carrier, changes or cancellations may no longer be possible.

Include Your Order Details

To help us respond quickly, please include:

  • Your order number
  • The email address used at checkout
  • A clear description of the change or cancellation requested

Need Assistance?

Our team will review your request and confirm the available options by email. This policy does not affect statutory consumer rights that may apply in your country.

Contact LUXEMARK